Privacy Policy — Replyvo
This page explains what data the Replyvo Android app processes, why, and for how long.
1. Who we are
Replyvo (the Android app) is operated by [OPERATOR_NAME], an individual developer — not a company. Contact: support@replyvo.app.
2. What Replyvo does
Replyvo helps you write replies to your clients' messages. When you tap the Replyvo button inside a messenger, the app takes a screenshot of the open chat and, if you allow it, records a short voice note of what you want to say. Both are sent to our server and to our AI provider (see section 4), which drafts two reply options and a translation. You choose a reply, the app inserts it into the message field, and you send it yourself — Replyvo never sends a message for you.
3. Data we process and why
This table lists everything Replyvo processes, why, and how long it is kept.
| Data | Why | Stored? |
|---|---|---|
| Screenshot of the open chat | Sent to our server and processed by an AI to read your client's message and draft a reply | Not stored — the image itself is discarded after processing. A short summary and key facts from the chat are kept for 30 days. |
| Voice note | Sent to our server and processed by an AI to understand what you want to say | Not stored — the audio itself is discarded after processing. The transcript is kept for 30 days. |
| Suggested replies and the one you chose | Shown to you so you can pick and send a reply | Kept for 30 days |
| Your profile: languages, tone, business facts and signature you enter (including contact details if you add them) | Used to draft replies that sound like you and match your business | Kept until you delete your data |
| Usage events, without any message text | Used to understand how the app is used and to fix problems | Kept until you delete your data |
| Device identifiers: device token, invite code, phone model, Android version | Used to authenticate your device and run the invite programme | Kept until you delete your data |
| Crash reports, sent via Sentry, without message text | Used to find and fix crashes | Kept for Sentry's own retention period |
| Bug reports you send from the app: your note, the app's own log and a screenshot of the app screen (it may show your reply history) | Used to fix the problem you reported | Kept 30 days on our server; deleted immediately if you delete your data before then |
| Technical server logs: IP address, time and path of each request, device identifier | Used for security and to keep the service running | Kept up to 30 days |
4. Service providers
We use a small number of outside services to run Replyvo. They process data on our instructions and do not use it for their own purposes.
- Google Gemini API (paid tier) — processes the screenshot and voice note to draft your replies. On the paid tier, Google does not use your prompts or responses to improve its products; it keeps logs for a limited period (up to 55 days) only to detect and prevent abuse.
- Sentry — receives crash reports, without any message text.
- Our server — hosted in the United States (Contabo).
We do not run advertising, we do not sell your data, and we do not share it with anyone beyond the service providers listed here.
5. Your clients' messages
The screenshot you send us contains messages from the person you are chatting with — your client. We process those messages only to draft your reply. We keep only a short summary for 30 days (see the table above), we never contact your clients, and we never use their messages for anything other than helping you reply. You are responsible for using Replyvo in line with your agreements with your clients and any applicable law.
6. Security
Data travels between your phone and our server over HTTPS. Access to the server is limited to the developer. Your device is identified by a device token instead of a password, and Replyvo's app data is not backed up to the cloud. If a security incident affects your data, we will notify testers directly (each tester is known to us by invite code) and post a notice on this page.
7. Retention and deletion
Chat summaries, key facts, voice transcripts, suggested replies, bug reports you send us, and technical server logs are kept for 30 days and then deleted automatically. Everything else — your profile, device identifiers and usage events — is kept until you delete your data. Crash reports sent via Sentry follow Sentry's own retention period.
You can delete everything at any time: in the app, go to Settings → Delete my data. This erases everything immediately.
If you already deleted the app, email support@replyvo.app with your invite code; we delete everything within 7 days.
See Delete your Replyvo data for details.
8. Your rights and contact
To access, correct or delete your data, email support@replyvo.app. Our current testing programme is based in the United States. If you are in the EU or UK, you have the same rights (including under GDPR) — write to the same email address.
9. Children
Replyvo is a business tool for adults (18+). It is not directed at children, and we do not knowingly collect data from children.
10. Changes
When we change this policy, we update the date below. If a change is material, we also show it inside the app.